Claim management – optimally prepared in case of an emergency
Report damage
A fleet vehicle was in an accident? Simply report the damage to Deutsche Leasing online or personally by phone – we are always available for you!
- Report damage by telephone via the 24-hour service hotline
- Report digitally in the Deutsche Leasing mobility app
- Report via the online damage report form
In addition, we have compiled downloadable notes on how to proceed in the event of damage.
Claim management with Deutsche Leasing – your benefits
If a fleet vehicle breaks down due to an accident or damage, fleet management has to respond quickly and comprehensively. We take care of it for you – and offer you the professional support you are used to from us:
- Professional insurance and claim management
- Nationwide network of certified partner workshops for fast and professional repairs
- Administrative relief through complete claim settlement
- Coordination and control of the entire repair process by our experts
- Collection and delivery service for drivers or provision of a courtesy vehicle
- Claim management also for vehicles you own and vehicles financed by third parties
- Support in the recycling of accident vehicles
- Detailed analysis and reporting
- Long-term minimisation of the proportion of damaged cars
You can combine the claim management service module from our full-service leasing approach with our offerings for car insurance and operational fleet management. Each module relieves you of fleet management tasks and keeps your fleet mobile
Services for drivers and fleet
We look after your drivers not just in the event of damage but in all aspects of mobility. Get to know our services for drivers and find out how we can support you in fleet management.